Platform Work and Low-income home service work in the digital economy
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Platform Work and Low-income home service work in the digital economy

gig economyworkcarers

Partners

New Economics Foundation

Project Lead

Wifak Gueddana, King’s College, London

Co-investigators

Kendra Briken, Chancellor’s Fellow at University of StrathclydeJames Stewart, University of EdinburghRob Procter, University of WarwickJames Ravenscroft, University of Warwick and Filament Consultancy

Project Type

Funded Project

In the UK, women make up over half of gig workers but their experiences have been largely overlooked in public debates. The project aimed to identify challenges and opportunities for migrant and BAME women and other vulnerable groups using platforms in the gig economy. The project captured micro-stories – snapshots from workers’ lives – that illustrated some of the issues experienced and created visualisations to provide synthetic overviews of workers’ networks and analyze conversations in context. The project showed how the nature and extent of this digital labour is often hidden and deemed unproductive.

Second, these online spaces encapsulate new bodies of knowledge on platform working and the changing nature of work. They also constitute an alternative source of rich text data. As a result of the project one of the partner organizations – New Economics Foundation is currently writing a policy paper on digital transformations in the UK care sector. The project has also been supporting the Nanny Solidarity Network and the IWGB Nannies & Au pairs branch to develop a union campaign demanding that workers are paid a minimum wage.

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